82. Connection to services

Connections to services refer to the provision of essential utilities and amenities to a property. These connections ensure that the property has access to vital services needed for comfortable living.  

Mains electricity 

Mains electricity refers to the standard electrical power supply provided by the local utility company. 

• Provider’s name: The name of the electricity provider can typically be found on utility bills or by contacting the local utility company. 
• Location of meter: The electricity meter is usually located either inside the property, near the entrance, or outside the property, often on an exterior wall. 
• MPAN number: The Meter Point Administration Number (MPAN) is a unique reference number assigned to the electricity supply point. It can usually be found on electricity bills or by contacting the electricity provider. 

Mains gas 

Mains gas refers to the natural gas supply provided by the local utility company. 

• Provider’s name: The name of the gas provider can be found on utility bills or by contacting the local utility company. 
• Location of meter: The gas meter is typically located outside the property, often near the boundary, or inside the property, such as in a utility room or cupboard. 
• MPRN number: The Meter Point Reference Number (MPRN) is a unique identifier for the gas supply point. It can usually be found on gas bills or by contacting the gas provider. 

Mains water 

Mains water refers to the supply of drinking water provided by the local water utility company. 

• Provider’s name: The name of the water provider can be found on utility bills or by contacting the local water utility company. 
• Location of stopcock: The stopcock, which controls the flow of water into the property, is typically located near the boundary of the property or inside, often under the kitchen sink. 
• Location of meter: The water meter, if present, is usually located near the boundary of the property or inside, often in a utility area. 

Mains sewerage 

Mains sewerage refers to the public sewer system managed by the local water utility company for waste disposal. 

• Provider’s name: The name of the sewerage provider can be found by contacting the local water utility company. 

Small sewage treatment plant 

A small sewage treatment plant is a system installed on the property to treat wastewater before it is discharged. 

• Provider’s name: The name of the system provider can usually be found in the documentation provided during installation or by contacting the installer. 
• Make/model: The make and model of the sewage treatment plant should be documented in the property records or provided by the installer. 
• Service provider’s name: The name of the service provider responsible for maintenance and servicing of the treatment plant can be obtained from the installer or maintenance documentation. 

Telephone  

The telephone service provides landline communication through the local telephone network. 

• Provider’s name: The name of the telephone provider can be found on telephone bills or by contacting the telephone company. 

Broadband  

Broadband refers to high-speed internet access provided through various technologies, such as DSL, cable, or fibre optics. 

• Provider’s name: The name of the broadband provider can be found on internet bills or by contacting the broadband company. 

Ground and air source heat pumps 

Ground and air source heat pumps are renewable energy systems that provide heating and sometimes cooling to a property. 

• Provider’s name: The name of the heat pump provider can usually be found in the documentation provided during installation or by contacting the installer. 
• Make/model: The make and model of the heat pump should be documented in the property records or provided by the installer. 
• Service provider’s name: The name of the service provider responsible for maintenance and servicing of the heat pump can be obtained from the installer or maintenance documentation.